2nd Waiter/ Waiter Fulltime

A Waiter is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?
As a Waiter, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
– Manage guest queries in a friendly, timely, and efficient manner
– Serves Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
– Ensure knowledge of menu and all products
– Ensure mis-en-place is well stocked at all floor stations
– Follow correct reporting procedures if faced with issues
– Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
– Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
– Comply with hotel security, fire regulations and all health and safety legislation

Habilidades valorizadas: ability to work on your own or in teams, committed to delivering high levels of customer service, excellent grooming standards, flexibility to respond to a range of different work situations, good communication skills, positive attitude