Hotel Forte de Gaia – Front Desk Waiter (m/f) Fulltime

Hotel Forte de Gaia is recruiting First Class Waiters to join its team.

Mission:
This professional's main responsibility is to ensure the quality of service required by the Group, complying with all standards and procedures, guaranteeing overall customer satisfaction.

Main responsibilities:
– Serve meals and drinks to guests and customers;
– Help tidy up the rooms and arrange the tables;
– Ensure that utensils are clean;
– Perform any preparatory services in the room, such as changing clothes;
– Assist in preparing the office;
– Assist or perform the breakfast service in the rooms and other areas of the establishment;
– Register and ask the kitchen for orders made by customers;
– Issue bills and consumption invoices and collect the respective amounts;
– Perform bar work, when necessary, ensuring the cleanliness and hygiene of preparation utensils and serving drinks.
– Ensure guest loyalty through a professional and proactive approach, always seeking to anticipate and exceed guests’ needs and expectations;
– Sale and promotion of Hotel services.

Profile:
– Ease of communication;
– Careful presentation;
– Customer-oriented attitude;
– Flexible, proactive, with initiative and team spirit.

Requirements:
– 12th year of schooling
– Minimum 2 years experience in 5* Hotels.
– Knowledge of computers from the user's perspective;
– Knowledge of foreign languages, specifically English and others;
– Professional card – Preferential.

We offer opportunities for collaboration and development in an innovative Group that is committed to its customers and employees.

We ensure complete confidentiality in the processing of applications.

Applications should be sent to: [email protected] indicating the reference: MESAS1_TL.