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Your mission
Maintains and develops the hotel's brand image among the customer, ensuring their total satisfaction;
Knows the services offered by the hotel, informs the customer about them and encourages them to use them.
Your responsibility
Customer service and reception at check-in, check-out, at the counter/telephone;
Register customers, check reservations and information in the computer system;
Ensure the proper management and maintenance of individual cash funds;
Complaints Management;
Sale and promotion of Hotel services.
Our requirements
Higher Education in Hotel Management or Tourism – Preferential;
Fluency in English, French and good knowledge of several languages, in addition to Portuguese;
Good computer knowledge from the user's perspective;
Language(s):
English
Manage Consent
Functional Always active
Storage or technical access is strictly necessary for the legitimate purpose of enabling the use of a particular service expressly requested by the subscriber or user, or for the exclusive purpose of effecting the transmission of a communication over an electronic communications network.
Preferences
Storage or technical access is necessary for the legitimate purpose of storing preferences not requested by the subscriber or user.
Statistics
Technical storage or access that is used exclusively for statistical purposes.
Technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance by your Internet Service Provider, or additional third-party records, information stored or retrieved solely for this purpose generally cannot be used to identify you.
Marketing
Storage or technical access is necessary to create user profiles to send advertising or to track the user on a website or across several websites for similar marketing purposes.