Waiter Fulltime

Wine & Books Lisboa Hotel is recruiting a Waiter for its unit in Lisbon.

Wine & Books Hotels offer an innovative hotel concept based on what best defines Portuguese culture: hospitality.

We are looking for professionals with a positive and proactive attitude, whose main objective is customer satisfaction.

Main responsibilities:
• Provide a sophisticated, personalized and memorable restaurant service experience;
• Present the letter and collect the orders;
• Respond promptly and promptly to customer requests, preferences and needs, ensuring maximum satisfaction.
• Maintain communication with the kitchen, ensuring the quality and excellence of the service provided;
• Ensure that the tables in the dining room are tidy and clean;
• Collaborate in the management and resolution of complaints, ensuring customer satisfaction.

Ideal profile:
• Secondary education, preferably technical/professional in the areas of Hotel/Catering;
• Experience in the role, preferably in 4 and/or 5* units;
• Strong focus on providing excellent service, with high quality standards;
• English and/or other languages will be valued;
• Computer knowledge from the user's perspective;
• Excellent communication and interpersonal skills
• Nice presentation;
• Flexible working hours.

Offered:
• Good salary conditions and additional benefits;
• Integration into a highly experienced team focused on providing excellent service.

Interested parties should send an updated CV with photograph to the email address: [email protected], indicating the position they are applying for in the subject line.

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At PBH Group we advocate equal opportunities and are committed to creating a diverse and inclusive environment for everyone.

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