Welcome to Majorel! We are a leading multinational customer experience with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in 70 different languages that make a difference to the customers of many of the world's most respected brands. Creativity, Excellence and Respect, our fundamental values, drive everything we do.Whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals. Are you also #DrivenToGoFurther? Join us now!<\/p>\n
Responsibilities<\/strong> Requirements<\/strong> What we offer<\/strong> Relocation Package<\/p>\n Health Insurance from the first day of contract Welcome to Majorel! We are a leading multinational customer experience with over 82,000 professionals in 45 countries all over the globe. Our diverse #OneTeam designs and delivers flexible solutions in\u2026<\/p>","protected":false},"author":397,"featured_media":0,"template":"","meta":{"_promoted":"","_company_facebook":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_hide_expiration":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[207],"job-categories":[116],"job-types":[2],"job_listing_tag":[5253],"class_list":{"0":"post-35312","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-lisboa","6":"job_listing_category-atendimento-cliente","7":"job_listing_type-tempo-inteiro","8":"job_listing_tag-checo","10":"job-type-tempo-inteiro"},"_links":{"self":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-listings\/35312","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/users\/397"}],"version-history":[{"count":1,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-listings\/35312\/revisions"}],"predecessor-version":[{"id":36655,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-listings\/35312\/revisions\/36655"}],"wp:attachment":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/media?parent=35312"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job_listing_region?post=35312"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-categories?post=35312"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-types?post=35312"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job_listing_tag?post=35312"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nResponding promptly to customer inquiries.
\nCommunicating with customers through various channels.
\nAcknowledging and resolving customer complaints.
\nKnowing our products inside and out so that you can answer questions.
\nProcessing orders, forms, applications, and requests.
\nKeeping records of customer interactions, transactions, comments, and complaints.
\nCommunicating and coordinating with colleagues as necessary.
\nProviding feedback on the efficiency of the customer service process.<\/p>\n
\nNative or Proficient Czech and fluent English (minimum level C1)
\nExcellent communication skills, empathy and team spirit
\nPrevious experience in Customer Service is a plus
\nAttention to detail \u2013 understand that it is the small details that can make the biggest difference.
\nProve you can work and make decisions with minimal supervision
\nFeel passionate about customer experience<\/p>\n
\nCompetitive wages (14 monthly payments per year)<\/p>\n
\nPerformance Bonus
\nMeal allowance in voucher card (net)
\nFlexible schedules
\nWell being campaigns, training and development programs, partnerships\/discounts, and year-round events (solidarity and environmental actions, volunteering, and fun competitions
\nFeel Good Community \u2013 Integrated solutions to build a better and to motivate and surprise teams in their day to day, tailored wellness and psychological support
\nCareer progression and possibilities for an International career
\nRefer to friend program, amongst others
\nModern work environment at an attractive location with excellent public transport connections
\nWork\/Live in Lisbon, one of the great places to live and work (work on site)
\nYou know\u2026 Opportunities do not happen. We create them together at Majorel Portugal!<\/p>","protected":false},"excerpt":{"rendered":"