{"id":79430,"date":"2026-10-07T15:09:13","date_gmt":"2026-10-07T14:09:13","guid":{"rendered":"https:\/\/bolsadeempregabilidade.pt\/?post_type=job_listing&#038;p=79430"},"modified":"2026-10-07T15:09:54","modified_gmt":"2026-10-07T14:09:54","slug":"porto-outro-customer-service-representative-french-speaking-travel-experience","status":"publish","type":"job_listing","link":"https:\/\/bolsadeempregabilidade.pt\/en\/vaga\/porto-outro-customer-service-representative-french-speaking-travel-experience\/","title":{"rendered":"Customer Service Representative (French-speaking) \u2013 Travel Experience"},"content":{"rendered":"<p><strong>Porto | On-Site<\/strong><br \/>\n<strong>Are you passionate about travel and great customer experiences?<\/strong> Put your French skills to work in an international travel environment in Porto, supporting customers throughout their travel journey.<\/p>\n<p><strong>What\u2019s in it for you?<\/strong><\/p>\n<ul>\n<li><strong>Competitive salary<\/strong><\/li>\n<li><strong>Central location in Porto<\/strong><\/li>\n<li><strong>Fully paid training<\/strong><\/li>\n<li>Career development opportunities<\/li>\n<li>Free Learning and Leadership Development programs<\/li>\n<li><strong>Refer-a-Friend bonus opportunities\u00a0<\/strong><\/li>\n<\/ul>\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\n<p><strong>What will you do?<\/strong><\/p>\n<ul>\n<li>Assist customers with bookings, modifications and cancellations<\/li>\n<li>Handle customer requests via phone, email and chat<\/li>\n<li>Provide accurate information about travel services and policies<\/li>\n<li>Resolve issues and escalate complex cases when needed<\/li>\n<li>Update customer and booking information in the CRM<\/li>\n<li>Contribute to a smooth and positive customer experience<\/li>\n<\/ul>\n<p><strong>What are we looking for?<\/strong><\/p>\n<ul>\n<li><strong>High level of French and B2 English<\/strong><\/li>\n<li>At least 2 years of customer service experience, preferably in travel<\/li>\n<li><strong>Previous GDS experience<\/strong><\/li>\n<li>Strong analytical and problem-solving skills<\/li>\n<li>Positive, customer-focused attitude<\/li>\n<li>Ability to anticipate needs and find effective solutions<\/li>\n<\/ul>\n<p>Don\u2019t tick every box? We still encourage you to apply. We\u2019ll do our best to match you with the right opportunity.<\/p>\n<p><strong>Ready to take your career to new destinations?<\/strong><br \/>\n<strong>Apply today and join our international team in Porto!<\/strong><\/p>\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\n<p>We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.<\/p>\n<p><strong>Eligibility to work<\/strong><\/p>\n<p>Only applicants legally authorized to work in Portugal will be considered for this position.<\/p>","protected":false},"excerpt":{"rendered":"<p>Porto | On-Site Are you passionate about travel and great customer experiences? Put your French skills to work in an international travel environment in Porto, supporting customers throughout their travel&#8230;<\/p>","protected":false},"author":23292,"featured_media":0,"template":"","meta":{"_promoted":"","_company_facebook":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_hide_expiration":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[209],"job-categories":[116],"job-types":[145],"job_listing_tag":[],"class_list":["post-79430","job_listing","type-job_listing","status-publish","hentry","job_listing_region-porto","job_listing_category-atendimento-cliente","job_listing_type-outro","job-type-outro"],"_links":{"self":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-listings\/79430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/users\/23292"}],"version-history":[{"count":2,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-listings\/79430\/revisions"}],"predecessor-version":[{"id":79432,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-listings\/79430\/revisions\/79432"}],"wp:attachment":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/media?parent=79430"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job_listing_region?post=79430"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-categories?post=79430"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job-types?post=79430"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/job_listing_tag?post=79430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}