Dynamic and customer-focused professional seeking a role in consultancy and sales to enhance the customer experience while gaining valuable insights in the tourism, finance, real estate, and digital marketing sectors. Committed to delivering exceptional service and identifying opportunities for customer engagement and satisfaction.<\/p>\n
Key Responsibilities** :
\nAssist customers and optimize procedures to enhance service delivery.
\nMaintain and update the database of customer interactions and inquiries; perform follow-ups on actions taken.
\nEngage with customers to understand their needs and assist them in selecting appropriate services.
\nProvide outstanding customer service by addressing queries, advising on needs, and identifying upsell opportunities.
\nSupport presales efforts, manage deflection strategies, and provide technical support as needed.<\/p>\n
Qualifications**:
\nLanguage Proficiency**: Fluent in French (native speaker) with excellent written and verbal communication skills. Proficient in facilitating interactions.
\nPersonal Attributes**: Patient listener who values confidentiality and is proactive in suggesting improvements based on case monitoring.
\nWork Authorization**: Eligible to work for a Portuguese employer (possesses EU certificate, NIF, NISS).<\/p>\n
Interests**:
\nPassionate about travel and engaging with diverse cultures. Eager to learn and share knowledge. Living in Lisbon, I’m interested in learning the Portuguese language. I prefer to work in collaborative environments where macro-management is valued.<\/p>","protected":false},"excerpt":{"rendered":"
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