PT:
\nProfissional experiente na \u00e1rea de Hotelaria e Turismo, com forte capacidade de coordena\u00e7\u00e3o de servi\u00e7os de sala e gest\u00e3o de reservas. Habilidade na supervis\u00e3o de invent\u00e1rios, controle de receitas e despesas, tratamento de compras com fornecedores e fiscaliza\u00e7\u00e3o de custos. Excel\u00eancia no atendimento ao cliente, gest\u00e3o de reclama\u00e7\u00f5es e cumprimento de normas de higiene e seguran\u00e7a no trabalho. Compet\u00eancias em lideran\u00e7a de equipas mutidisciplinares, com excelente capacidade de comunica\u00e7\u00e3o e resolu\u00e7\u00e3o de problemas. Adapt\u00e1vel a diferentes contextos e situa\u00e7\u00f5es, com facilidade em tomar decis\u00f5es r\u00e1pidas e eficazes. Experi\u00eancia na coordena\u00e7\u00e3o e gest\u00e3o de alimentos, bebidas e
\nlog\u00edstica associada ao setor. Conhecimentos s\u00f3lidos de software de gest\u00e3o hoteleira (NewHotel Software, Cover Manager CRM), programas de assist\u00eancia ao cliente (Siebel CRM, SAP Front End), bem como na \u00f3ptica do utilizador em Microsoft Office.<\/p>\n
ENG:
\nExperienced professional in the hospitality and tourism sector, with strong skills in coordinating dining services and managing reservations. Proficient in supervising inventories, controlling revenues and expenses, handling procurement with suppliers, and monitoring costs. Excellence in customer service, complaints management, and compliance with hygiene and workplace safety standards. Skilled in leading multidisciplinary teams, with outstanding communication and problem-solving abilities. Adaptable to different contexts and situations, with the ability to make quick and effective decisions. Extensive experience in the coordination and management of food, beverages, and logistics associated with the sector. Solid knowledge of hotel management software (NewHotel Software, Cover Manager CRM), customer assistance programs (Siebel CRM, SAP Front End), as well as advanced user skills in Microsoft Office.<\/p>","protected":false},"excerpt":{"rendered":"
PT: Profissional experiente na \u00e1rea de Hotelaria e Turismo, com forte capacidade de coordena\u00e7\u00e3o de servi\u00e7os de sala e gest\u00e3o de reservas. Habilidade na supervis\u00e3o de invent\u00e1rios, controle de receitas…<\/p>","protected":false},"author":21556,"comment_status":"open","ping_status":"closed","template":"","meta":{"_birth_date":"24\/05\/1989","_featured":0},"resume_region":[229],"resume-categories":[161,183,186,188],"resume-skill":[],"class_list":["post-70654","resume","type-resume","status-publish","hentry","resume_region-porto","resume_category-atendimento-cliente","resume_category-rececao","resume_category-sala-bar","resume_category-somellier"],"_links":{"self":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/resumes\/70654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/resumes"}],"about":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/types\/resume"}],"author":[{"embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/users\/21556"}],"replies":[{"embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/comments?post=70654"}],"version-history":[{"count":1,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/resumes\/70654\/revisions"}],"predecessor-version":[{"id":70655,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/resumes\/70654\/revisions\/70655"}],"wp:attachment":[{"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/media?parent=70654"}],"wp:term":[{"taxonomy":"resume_region","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/resume_region?post=70654"},{"taxonomy":"resume_category","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/resume-categories?post=70654"},{"taxonomy":"resume_skill","embeddable":true,"href":"https:\/\/bolsadeempregabilidade.pt\/en\/wp-json\/wp\/v2\/resume-skill?post=70654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}