Our client Princess Cruises, sails the world connecting guests to what matters most – their loved ones, destinations and each other. We proudly deliver memorable cruise vacations to millions of guests each year, visiting all seven continents and hundreds of ports of call.
As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates.
Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day.
Join our team and enjoy an adventurous career with great incentives, unlimited growth and worldwide travel opportunities.
As a Junior Waiter, you will assist the Waiter in ensuring the designated job duties are always completed correctly and promptly according to our company standards, policies and procedures.
Key Responsibilities
Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
Nurtures a lasting connection with every guest by always showing genuine interest during service and remaining fully engaged throughout the voyage.
Always observes and identifies guest preferences and adjusts service accordingly, anticipating guest’s needs and offering appropriate responses without the guest having to ask.
Assists the Waiter to create a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
Assists the Waiter to deliver food and beverages as requested, on time, in the correct service order, follows up to ensure each guest’s needs have been met and suggests solutions to any issues.
Always follows all Company guidelines, policies, and procedures, including USPH protocols.
Skills, Knowledge & Expertise
Graduate of a recognized Catering / Hotel Management School preferred
Minimum of 2 years of restaurant service experience from four-star hotel or cruise ship
Knowledge of food, beverage and wine menus used throughout the fleet
Able to adequately explain pricing, food, wine, and cocktail menus to guests
Ability to work under pressure, in both Front and Back of House areas
Necessary computer skills and knowledge of P.O.S. systems
Command of the English language, both verbal and written
Habilidades valorizadas: inglês; catering; 5* hotels; cruzeiros;
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