As Activities Supervisor, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
Wellness
I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes participating in our Mission Wellness activities.
Sustainability
Sustainability is at the core of everything we do at Six Senses. As Activities Supervisor, I will support all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging such as the abolition of single-use plastic. I will support the Sustainability Guidelines as they relate to my department and set goals to improve my performance.
Out of the Ordinary
I will deliver Out of the Ordinary experiences that inspire the spirit of hospitality by delighting others and creating stories. I will deliver experiences that harmonizes with our brand values and create an appetite towards innovation and raise the bar. I will combine quirky, element of surprise and original experiences and take any regular moment and craft it into a beautiful memory.
Operational Ownership
In this role, I will assume full responsibility for the efficient operation of Activities department to provide exceptional products and services within Six Senses brand operating standards and budget.
I will work strategically with the Resort Manager to develop cohesive and productive goals for my department and establish procedures/guidelines to achieve them. I will support an overall consistency of the Company’s vision, quality/standards and develop concepts consistent with brand identity.
My scope of work includes:
People Management
As Activities Supervisor, I am responsible for the management and development of all hosts within the department through the provision of direction, delegation, interaction, encouragement and enthusiasm, discipline, training, performance evaluation and counselling to build a loyal, productive and effective team. I will ensure our hosts report for duty punctually, wearing the correct attire and deliver friendly, courteous, consistent and efficient service at all times.
Recruitment of the right people is intrinsic to delivering the Six Senses standard of service. I will work closely with Human Resources in identifying potential internal and external candidates
I will identify high potential talent for development in the department and ensure that there are Individual Development Plans that are well executed.
I will always behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines, and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
Skills and Experience
To execute the position of Activities Supervisor, I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results. I possess a minimum of a Bachelor’s degree in Hospitality or Hotel Management or Business Administration and three years or more experience in a similar luxury hotel role plus multi-departmental experience.
Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS and OPERA platforms and have knowledge on property and policies. I have an excellent command of written and spoken Portuguese and English and in possession of the legal right to work and live in Portugal as well as a valid Portuguese or EU driver´s license.
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