| Night Audit (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date;
- Process all payment types such as room charges, cash, checks, debit, or credit;
- Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
- Print contingency lists to have a record of all guests in case of emergency.
- Sell a room/accommodation to guests without reservations based on availability.
- Operate telephone switchboard station, process requests for wake up calls, and advise guest of any messages.
- Complete the Room Rate Variance Report.
- Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine.
- Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Assistant F&B Manager (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
JOB SUMMARY
Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Uses coaching skills throughout the property.
- Demonstrates self confidence, energy and enthusiasm.
- Motivates and encourages staff to solve guest and employee related concerns.
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Follows up to ensure complaints have been addressed to the guest's satisfaction.
- Develops a relationship with all guests to build repeated clientele internally and externally.
- Complies with all corporate accounting procedures.
- Assists GM as needed with annual Quality audit.
REQUIREMENTS:
Leadership
- Adaptability
- Communication
- Problem Solving and Decision Making
- Professional Demeanor
Managing Execution
- Building and Contributing to Teams
- Driving for Results
- Planning and Organizing
Building Relationships
- Coworker Relationships
- Customer Relationships
- Global Mindset
Generating Talent and Organizational Capability
- Organizational Capability
- Talent Management
Learning and Applying Professional Expertise
- Applied Learning
- Business Acumen
- Technical Acumen
Want to join us? Apply now!
E-mail: pinecliffs.hr@luxurycollection.com |
| Rececionista / Front Office Agent II (M/F) - Pine Cliffs, a Luxury Collection Re |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key;
- Process all payment types such as room charges, cash, checks, debit, or credit;
- Process all check-outs including resolving any late and disputed charges;
- Answer, record, and process all guest calls, messages, requests, questions, or concerns;
- Coordinate with Housekeeping to track readiness of rooms for check-in;
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed;
- Supply guests with directions and information regarding property and local areas of interest;
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy;
- Complete designated cashier and closing reports in the computer system;
- Cash guests' personal checks and traveler's checks;
- Count bank at the beginning and end of shift;
- Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Cozinheiro/Cook I (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Prepare special meals or substitute items;
- Regulate temperature of ovens, broilers, grills, and roasters;
- Pull food from freezer storage to thaw in the refrigerator;
- Ensure proper portion, arrangement, and food garnish;
- Maintain food logs;
- Monitor the quality and quantity of food that is prepared;
- Communicate assistance needed during busy periods;
- Inform Chef of excess food items for use in daily specials;
- Inform F&B service staff of 86'ed items and available menu specials;
- Ensure the quality of the food items;
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist;
- Prepare cold foods;
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Monitor de Praia&Piscinas/Pool&Beach Attendant (M/F) - Pine Cliffs, a Luxury Col |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Wash, mop, and clean the pool deck;
- Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude;
- Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency;
- Promote the rules and regulations of the recreation facility;
- Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager;
- Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Barman II (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet – and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we’re a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?
The impact you’ll make:
You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day.
Rewards for work, benefits for your lifestyle
You’ll be supported in and out of the workplace through:
- Discounts on hotel rooms, gift shop items, food and beverage
- Learning and development opportunities
- Recognition programs;
- Wellbeing programs
- Encouraging management
- Team-spirited colleagues
What you’ll do:
- Welcome guests;
- Attend to tables;
- Open and serve wine/champagne;
- Prepare garnishes;
- Stock ice, glassware and paper supplies;
- Set up and maintain cleanliness of bar area;
- Process all payment methods and complete cashier reports.
What we’re looking for:
- Great storytelling skills
- Positive outlook and outgoing personality
- Previous bartending experience is a big plus.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Hostess (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Greet guests and determine the number in their party;
- Seat guests by finding a clean, available table;
- Pulling out chairs;
- Placing clean/current menu in front of guest;
- Guide guests through the dining rooms and provide any needed assistance;
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs;
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting;
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free;
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Bagageiro / Bellboy (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities;
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services);
- Transport guest luggage to and from guest rooms and/or designated bell area;
- Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage;
- Supply guests with directions;
- Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed;
- Communicate parking procedures to guests/visitors.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Concierge (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers;
- Respond to special requests from guests with unique needs and follow up to ensure satisfaction;
- Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. - Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem;
- Review shift logs/daily memo books and document pertinent information in logbooks;
- Monitor club lounge for seating availability, service, safety, and well-being of guests;
- Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Empregado de Quartos (F/M) - Pine Cliffs, a Luxury Collection Resort Albufeira |
O Pine Cliffs, a Luxury Collection Resort é um dos resorts de luxo mais prestigiados e premiados da Europa, oferecendo uma localização privilegiada e espetacular frente ao mar, na magnífica costa algarvia, a sul de Portugal.
O Pine Cliffs Resort é gerido pela marca The Luxury Collection – Marriott International, que oferece um conjunto diversificado de opções de alojamento, oportunidades de investimento e um estilo de vida de luxo para toda a família.
Pretendemos recrutar um Emprego de Quartos (F/M) para reforçar a nossa equipa.
O impacto que fará na empresa:
• Quando um hóspede entra num dos nossos quartos/unidades hoteleiras – imagine aquele primeiro olhar ao seu redor. Seguido daquele suspiro de alívio porque chegaram à sua “casa longe de casa”, seja por uma noite ou por uma semana, e é perfeita. Tudo está precisamente no lugar designado.
• Roupa de cama limpa e devidamente passada. Almofadas perfeitamente colocadas. Um espelho cintilante. Cada detalhe é uma experiência adicional que fará os nossos hóspedes acreditar que estão em boas mãos, enquanto estão connosco.
• Este é o impacto que fará com o seu empenho, que se torna ainda maior quando criamos uma experiência adicional que fideliza os nossos hóspedes.
O que fará dentro da empresa:
• Substituir os pequenos presentes e comodidades dos hóspedes nos quartos;
• Fazer as camas e dobrar os lençóis, de acordo com os padrões estabelecidos;
• Remover o lixo, roupa de cama suja e itens do Serviço de Quartos;
• Cumprimentar os hóspedes e atender aos seus pedidos;
• Endireitar elementos do quarto, móveis e equipamentos (sempre que necessário);
• Limpar o pó, polir e remover marcas de paredes e móveis/equipamentos;
• Aspirar tapetes/carpetes e tratar do pavimento.
Os benefícios que merecerá:
Apoiar dentro e fora do local de trabalho, oferecendo:
• Associados com espírito de equipa;
• Supervisores motivados;
• Programas de Bem-Estar;
• Oportunidades de crescimento e formação;
• Descontos em tarifas de hotel, lojas de presentes e restauração;
• Programas de reconhecimento.
O que nós procuramos:
• Uma pessoa simpática e orientada para o serviço;
• Espírito de equipa;
• Atenção ao detalhe.
Você é a nossa prioridade e faremos com que se sinta tão bem-vindo como os nossos hóspedes. Queremos que saiba que você é importante para nós e que o seu trabalho será sempre apreciado e valorizado.
Requisitos:
• Conhecimento dos idiomas Português e/ou Inglês;
• Experiência numa posição similar será valorizado.
Formação:
• 12 ano de escolaridade;
• Curso Técnico-Profissional (ou equivalente).
Experência:
• Experiência similar na área será valorizada, bem como experiência em hoteis de 5 estrelas e/ou hotéis Marriott International.
Gostaria de juntar-se à nossa equipa? Envie a sua candidatura para
pinecliffs.hr@luxurycollection.com |
| Massagista (M/F) - Serenity Spa 5* ALGARVE |
O Pine Cliffs - The Luxury Collection Resort, prepara-se para se destacar ainda mais como um resort de excelência, líder no mercado de luxo de 5 estrelas e pretende recrutar talentos para reforçar uma equipa de sucesso.
Pretendemos Recrutar um Técnico de Massagens (M/F), que se junte à nossa equipa no Serenity Spa The Art of Well Being.
Procuramos profissional na área de massagens, tratamentos corporais e de rosto.
Perfil/Requisitos:
- Formação profissional na área;
- Experiência em trabalhos similares (preferencialmente em hoteis de 5*);
- Gosto, aptidão e orientação para o cliente;
- Boa capacidade de comunicação e relação interpessoal;
- Apresentação e postura cuidada;
- Sentido de responsabilidade;
- Gosto pelo trabalho em equipa;
- Motivação e espírito de iniciativa;
- Conhecimentos de Línguas (Português, Inglês e preferência por outra Língua Estrangeira, fluente ao nível da oralidade e com aplicação de vocabulário especifico da industria hoteleira);
- Disponibilidade imediata;
- Flexibilidade de horários;
Gostava de se juntar à nossa equipa?
Envie a sua candidatura para: pinecliffs.hr@luxurycollection.com |
| Técnico de Estética (M/F) - Serenity Spa 5* ALGARVE |
O Pine Cliffs - The Luxury Collection Resort, prepara-se para se destacar ainda mais como um resort de excelência, líder no mercado de luxo de 5 estrelas e pretende recrutar talentos para reforçar uma equipa de sucesso.
Pretendemos recrutar um Técnico de Estética (M/F), que se junte à nossa equipa no Serenity Spa The Art of Well Being.
Procuramos profissional na área de estética, manicure, pedicure, e depilação.
Perfil/Requisitos:
- Formação profissional na área de estética/bem-estar;
- Experiência em trabalhos similares (preferencialmente em hoteis de 5*);
- Gosto, aptidão e orientação para o cliente;
- Boa capacidade de comunicação e relação interpessoal;
- Apresentação e postura cuidada;
- Sentido de responsabilidade;
- Gosto pelo trabalho em equipa;
- Motivação e espírito de iniciativa;
- Conhecimentos de Línguas (Português, Inglês e preferência por outra Língua Estrangeira, fluente ao nível da oralidade e com aplicação de vocabulário especifico da industria hoteleira);
- Disponibilidade imediata;
- Flexibilidade de horários;
Gostava de se juntar à nossa equipa?
Envie a sua candidatura para: pinecliffs.hr@luxurycollection.com |
| Estágio F&B Cozinha (F/M) - Pine Cliffs, a Luxury Collection Resort 2020 |
Pine Cliffs, a Luxury Collection Resort one of the leading and award-winning Luxury and Family Resorts in Europe, is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal.
Pine Cliffs is an all integrated resort, managed by Marriott International through its Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family.
We are looking for a young and proactive trainee for 2020 in F&B Kitchen Department.
Main tasks of the function:
- Prepares one part of a major meal such as an entrée, vegetable, salad or dessert, in proper quantities for serving; measures, mixes, seasons, garnishes and otherwise prepares dish.
- Assists in the preparation of several parts of a major meal by mixing and stirring, ladling, adjusting heat, etc.
- Prepares his mise-en-place for next day.
- Assists with another station as assigned by the Chef de Partie.
- Performs other related work as required.
- Cleans and maintains kitchen equipment and reports any repair or maintenance needed.
- Checks and improves all service standards established by the company.
- Provides assistance to the staff when required during peak periods.
Required Languages:
- English fluent
- Portuguese / Spanish highly appreciated
- Any other language will be a plus
Benefits:
- Monthly scholarship of € 450,00;
- Shared accommodation with housekeeping service with a monthly cost of € 100,00;
- Transfer from / to airport;
- 3 meals per day at our staff canteen, 7 days per week (including days off);
- Portuguese classes;
- Uniform with laundry service.
We offer:
- Meet & Greet with our Leadership Team;
- Internship Integration plan;
- Training plan, participation in e-learning and on class training for the several areas;
- Monthly meeting with our Managers;
- TakeCare initiatives;
- Recognition Award.
Want to join us? Apply now!
Email: pinecliffs.hr@luxurycollection.com |
| Estágio F&B Service (F/M) - Pine Cliffs, a Luxury Collection Resort 2020 |
Pine Cliffs, a Luxury Collection Resort one of the leading and award-winning Luxury and Family Resorts in Europe, is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal.
Pine Cliffs is an all integrated resort, managed by Marriott International through its Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family.
We are looking for a young and proactive trainee for 2020 in F&B Department (Service).
Main tasks of the function:
- Welcome guests in a polite and friendly manner;
- Prepare set ups for tables and/or rooms;
- Provide high level of Customer Service (take orders, presenting menus, answering questions and offering suggestions);
- Serve Food and Beverages (Responsible for bringing orders from the kitchen to customers);
- Follow cash handling procedures;
- Clean and prepare tables (clear tables of all plates, cups, and flatware after a client leaves, wipe down tables and properly re-set them with clean tableware);
- Comply with hotel security, fire regulations and all health and safety legislation;
- Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events.
Required Languages:
- English fluent
- Portuguese / Spanish highly appreciated
- Any other language will be a plus
Benefits:
- Monthly scholarship of € 450,00;
- Shared accommodation with housekeeping service with a monthly cost of € 100,00;
- Transfer from / to airport;
- 3 meals per day at our staff canteen, 7 days per week (including days off);
- Portuguese classes;
- Uniform with laundry service.
We offer:
- Meet & Greet with our Leadership Team;
- Internship Integration plan;
- Training plan, participation in e-learning and on class training for the several areas;
- Monthly meeting with our Managers;
- TakeCare initiatives;
- Recognition Award.
Want to join us? Apply now!
Email: pinecliffs.hr@luxurycollection.com |
| Estágio Recepção (F/M) - Pine Cliffs, a Luxury Collection Resort 2020 |
Pine Cliffs, a Luxury Collection Resort one of the leading and award-winning Luxury and Family Resorts in Europe, is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal.
Pine Cliffs is an all integrated resort, managed by Marriott International through its Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family.
We are looking for a young and proactive trainee for 2020 in Front Office Department.
Main tasks of the function:
- Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
- Secure valid form of payment (e.g., credit card, cash) prior to issuing room key.
- Activate room keys using electronic key machine (e.g., Saflok) and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine.
- Set up accurate accounts for each guest upon check-in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).
- Ask for and enter Marriott Rewards information (e.g., number, name, address) when taking reservation or checking guest in.
- Communicate to appropriate staff that there are guests that are waiting for an available room.
- Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.
- File guest paperwork or documentation.
- Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay.
- Clear departures in computer system to document that rooms are no longer occupied.
- Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.
- Organize and coordinate check-in/pre-registration procedures for arriving groups.
Required Languages:
- Portuguese (mandatory)
- English fluent
- Spanish highly appreciated
- Any other language will be a plus
Benefits:
- Monthly scholarship of € 450,00;
- Shared accommodation with housekeeping service with a monthly cost of € 100,00;
- Transfer from / to airport;
- 3 meals per day at our staff canteen, 7 days per week (including days off);
- Portuguese classes;
- Uniform with laundry service.
We offer:
- Meet & Greet with our Leadership Team;
- Internship Integration plan;
- Training plan, participation in e-learning and on class training for the several areas;
- Monthly meeting with our Managers;
- TakeCare initiatives;
- Recognition Award.
Want to join us? Apply now!
Email: pinecliffs.hr@luxurycollection.com |
| Estágio Porto Pirata / Kids Club (F/M) - Pine Cliffs, a Luxury Collection Resort |
Pine Cliffs, a Luxury Collection Resort one of the leading and award-winning Luxury and Family Resorts in Europe, is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal.
Pine Cliffs is an all integrated resort, managed by Marriott International through its Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family.
We are looking for a young and proactive trainee for 2020 in our Kids Club (Child Care).
Main tasks of the function:
- Supervise and monitor the safety of children in their care and assists with special events;
- Prepare meals and organize mealtimes and snacks for children;
- Help children keep good hygiene;
- Change the diapers of infants and toddlers;
- Support the daily recreation, games or art and craft activities;
Required Languages:
- English fluent
- Portuguese / Spanish highly appreciated
- Any other language will be a plus
Benefits:
- Monthly scholarship of € 450,00;
- Shared accommodation with housekeeping service with a monthly cost of € 100,00;
- Transfer from / to airport;
- 3 meals per day at our staff canteen, 7 days per week (including days off);
- Portuguese classes;
- Uniform with laundry service.
We offer:
- Meet & Greet with our Leadership Team;
- Internship Integration plan;
- Training plan, participation in e-learning and on class training for the several areas;
- Monthly meeting with our Managers;
- TakeCare initiatives;
- Recognition Award.
Want to join us? Apply now!
Email: pinecliffs.hr@luxurycollection.com |
| Estágio Concierge F/M) - Pine Cliffs, a Luxury Collection Resort 2020 |
Pine Cliffs, a Luxury Collection Resort one of the leading and award-winning Luxury and Family Resorts in Europe, is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal.
Pine Cliffs is an all integrated resort, managed by Marriott International through its Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family.
We are looking for a young and proactive trainee for 2020 in Front Office Department (Concierge).
Main tasks of the function:
- Learn how to reply to guests written direct requests (e.g. email, Starguest requests. Ambassadors requests) using luxury collection language and Concierge procedures;
- Interact to genuinely respond to special requests from guests with unique needs and follow up to ensure satisfaction;
- Respond to guests requests for special arrangements or services (e.g. transportation, reservations);
- Gather, summarize and provide relevant information to guests about the property – upsell services;
- Create and transform specific information about the destination (eg. Concierge Newsletter, Marketing support).
Required Languages:
- Portuguese (mandatory)
- English fluent
- Spanish highly appreciated
- Any other language will be a plus
Benefits:
- Monthly scholarship of € 450,00;
- Shared accommodation with housekeeping service with a monthly cost of € 100,00;
- Transfer from / to airport;
- 3 meals per day at our staff canteen, 7 days per week (including days off);
- Portuguese classes;
- Uniform with laundry service.
We offer:
- Meet & Greet with our Leadership Team;
- Internship Integration plan;
- Training plan, participation in e-learning and on class training for the several areas;
- Monthly meeting with our Managers ;
- TakeCare initiatives;
- Recognition Award.
Want to join us? Apply now!
Email: pinecliffs.hr@luxurycollection.com |
| Estágio Departamento de Housekeeping (F/M) - Pine Cliffs, a Luxury Collection Re |
Pine Cliffs, a Luxury Collection Resort one of the leading and award-winning Luxury and Family Resorts in Europe, is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal.
Pine Cliffs is an all integrated resort, managed by Marriott International through its Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family.
We are looking for a young and proactive trainee for 2020 in Housekeeping Department.
Main tasks of the function:
- Learn to identifying Housekeeping’s responsibilities.
- Learn planning the work of the Housekeeping Department.
- Learn how long should take to clean one guestroom according to the department’s performance standards.
- Learn the basic functions how the maid clean the guestrooms and baths.
- Learn performs any combination of the following tasks to maintain guestrooms, working areas and the hotel premises in general in a cleaning and orderly manner
- Communicate to appropriate staff that there are guests that are waiting for an available room.
- Clear departures in computer system to document that rooms are no longer occupied.
Required Languages:
- English fluent
- Portuguese / Spanish highly appreciated
- Any other language will be a plus
Benefits:
- Monthly scholarship of € 450,00;
- Shared accommodation with housekeeping service with a monthly cost of € 100,00;
- Transfer from / to airport;
- 3 meals per day at our staff canteen, 7 days per week (including days off);
- Portuguese classes;
- Uniform with laundry service.
We offer:
- Meet & Greet with our Leadership Team;
- Internship Integration plan;
- Training plan, participation in e-learning and on class training for the several areas;
- Monthly meeting with our Managers;
- TakeCare initiatives;
- Recognition Award.
Want to join us? Apply now!
Email: pinecliffs.hr@luxurycollection.com |
| Estágio Lazer&Desporto (F/M) - Pine Cliffs, a Luxury Collection Resort 2020 |
Pine Cliffs, a Luxury Collection Resort one of the leading and award-winning Luxury and Family Resorts in Europe, is truly an exquisite hidden jewel enjoying a spectacular, prime seafront location on the amazing coastline of the Algarve, in Southern Portugal.
Pine Cliffs is an all integrated resort, managed by Marriott International through its Luxury Collection brand, with different options of accommodation, investment opportunities and a luxurious lifestyle for the whole family.
We are looking for a young and proactive trainee for 2020 in Leisure & Sports – Beach and Pools Attendant area.
Main tasks of the function:
- Assist guests with sunbeds, towels and umbrellas;
- Respond with prompt graciousness to special requests and questions;
- Deliver exceptional service to elevate the guest experience;
- Keep the area organized and clean to a high standard each day;
- Speak with guests and co-workers using clear and professional language;
- Supervise the pool users, to ensure they are comply the in-house rules, safety behaviors and discipline;
- Store the department material.
Required Languages:
- English fluent
- Portuguese / Spanish highly appreciated
- Any other language will be a plus
Benefits:
- Monthly scholarship of € 450,00;
- Shared accommodation with housekeeping service with a monthly cost of € 100,00;
- Transfer from / to airport;
- 3 meals per day at our staff canteen, 7 days per week (including days off);
- Portuguese classes;
- Uniform with laundry service;
We offer:
- Meet & Greet with our Leadership Team;
- Internship Integration plan;
- Training plan, participation in e-learning and on class training for the several areas;
- Monthly meeting with our Managers;
- TakeCare initiatives;
- Recognition Award.
Want to join us? Apply now!
Email: pinecliffs.hr@luxurycollection.com |
| Rececionista de Golf (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Shop attendant must assist guests when entering the shop to buy the available items;
- Daily duties must start with shop cleanliness, starting from behind the Reception desk, each individual unit and surface must be dusted and cleaned daily;
- Be responsible for all displays of merchandise, changing at least every 2 weeks;
- To ensure stock reposition is made daily, pricing, store and display merchandise;
- Undertake monthly Inventory, send it to Cost Control and make recounting if required;
- Stack garments neat and straight and ask for reposition when necessary;
- Knowledge of golf procedures (starters and rangers);
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Be proactive in terms of the shop sales promotion and financial performance. Work with team spirit to leverage performance and optimize resources.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
| Empregado de Mesa/Waitress I (M/F) - Pine Cliffs, a Luxury Collection Resort 5* |
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary:
- Serve food courses and alcoholic beverages to guests;
- Answer questions on menu selections;
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability;
- Follow cycle time guidelines for all meals;
- Maintain cleanliness of work areas throughout the day;
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen;
- Inspect the cleanliness and presentation all china, glass, and silver prior to use;
- Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbed;
- Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service;
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors.
Location Pine Cliffs, a Luxury Collection Resort, Algarve, Praia Da Falésia, Albufeira, Portugal
Want to join us? Apply now:
pinecliffs.hr@luxurycollection.com |
