Highgate Portugal
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Main responsibilities:
- Service and reception of guests at check-in and check-out;
- Resolve customer requests following the Hotel’s standards;
- Ensure guest loyalty through a professional and proactive stance;
- Anticipate and exceed guest needs and expectations;
- Check reservations and their types;
- Actively communicate with the Housekeeping and Maintenance Team;
Requirements:
- Minimum education: Secondary Education – 12th Year or Equivalent.
- Proven experience, between 1 and 2 years, in reception at a Hotel and/or other Accommodation Establishment (including night shifts);
- Proficiency in English is mandatory;
- Good communication and customer orientation skills;
- Careful presentation, be friendly and cordial;
- Availability to work rotating and shift shifts (including night shifts).
We offer:
- Competitive salary package;
- Advantages at Highgate hotels;
- Career development and progression.
Language(s):
PortugueseSpanish
English
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