Waiter Fulltime

Wine & Books Lisboa Hotel is recruiting a Waiter for its unit in Lisbon.

Wine & Books Hotels offer an innovative hotel concept based on what best defines Portuguese culture: hospitality.

We are looking for professionals with a positive and proactive attitude, whose main objective is customer satisfaction.

Main responsibilities:
• Provide a sophisticated, personalized and memorable restaurant service experience;
• Present the letter and collect the orders;
• Respond promptly and promptly to customer requests, preferences and needs, ensuring maximum satisfaction.
• Maintain communication with the kitchen, ensuring the quality and excellence of the service provided;
• Ensure that the tables in the dining room are tidy and clean;
• Collaborate in the management and resolution of complaints, ensuring customer satisfaction.

Ideal profile:
• Secondary education, preferably technical/professional in the areas of Hotel/Catering;
• Experience in the role, preferably in 4 and/or 5* units;
• Strong focus on providing excellent service, with high quality standards;
• English and/or other languages will be valued;
• Computer knowledge from the user's perspective;
• Excellent communication and interpersonal skills
• Nice presentation;
• Flexible working hours.

Offered:
• Good salary conditions and additional benefits;
• Integration into a highly experienced team focused on providing excellent service.

Interested parties should send an updated CV with photograph to the email address: rh@wbh.pt, indicating the position they are applying for in the subject line.

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At PBH Group we advocate equal opportunities and are committed to creating a diverse and inclusive environment for everyone.

The personal data received by Restelo Azul – Exploração Turistica, SA, will be processed solely and exclusively within the scope of the recruitment process of this job offer advertisement.
The retention period for personal data is 1 (one) year after receipt, and may also be retained for a period of 5 (five) years in the event of admission or selection tests or exams, after which they are permanently and securely deleted.
You may exercise your rights of access, rectification, erasure, opposition, complaint, limitation and portability with Restelo Azul – Exploração Turistica, SA, as Data Controller, by requesting this in writing to the email rh@pbh.pt, proving your identity and specifying the right or rights you wish to exercise.
In the event of a violation of any of your rights, you may also file a complaint with the Supervisory Authority, the National Data Protection Commission (CNPD), whose contact details are available at www.cnpd.pt.
By submitting this application, the data subject authorizes the processing of the personal data contained therein by Restelo Azul – Exploração Turistica, SA
*Consent may be withdrawn at any time, without compromising the lawfulness of the processing carried out based on the consent previously given, by means of written communication addressed to the Data Controller by email at rh@pbh.pt, the effects of which will be produced within 15 (fifteen) days of receipt.
Withdrawal of consent invalidates the assessment of the application submitted in the meantime.