AGENTE DE RESERVAS ALEMÃO . GERMAN BOOKING AGENT  | Minor Hotels . Lisboa  Tempo Inteiro

The Central Reservation Office of Grupo Minor Hotels is recruiting a Front Office Agent (M/F) fluent/native in German.
If you want to be part of a great hotel chain, this opportunity is for you!

Profile
– Training in Hotel Management, Tourism or similar (preferential factor);
– Sales skills (experience in reservations management or in commercial area will be valued);
– Experience in customer service (preferential factor);
– Excellent communication skills;
– Fluent in German and Portuguese and/or English (written and spoken, adequate to maintain a fluid conversation) (eliminatory factor);
– Knowledge of computers and social networks;
– Willingness to work by objectives;
– Proactive and flexible profile;

Responsibilities
– Answer incoming calls and reply to all incoming emails efficiently, ensuring the management of reservations via phone and email;
– Providing information about the hotels and their respective services;
– Take part in and increase the number of telephone sales of specific products and/or services for all the hotels in the chain.

What we offer:

– Flexible schedules;
– Continuous training;
– Multicultural environment;
– Company benefits.