CONCIERGE (M/F) | Tivoli Avenida Liberdade Lisbon Hotel Fulltime

Are you passionate about hospitality and the art of hospitality?
Join the Front Office team at Tivoli Avenida Liberdade Lisboa, one of the most emblematic hotels in the city of Lisbon and begin your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts around the world.

We are Recruiting CONCIERGE (M/F) for TIVOLI AVENIDA LIBERDADE LISBOA

ROLE AND RESPONSIBILITIES
As a Concierge (M/F), you will report to the Guest Relation Manager and will be responsible for monitoring and supporting the customer from check-in to check-out, always seeking to anticipate and proactively respond to customer needs. Provide information and promote the services of the Hotel and the region in order to guarantee a quality and excellent service, actively and decisively contributing to exceeding customer expectations.

WE ARE LOOKING FOR CANDIDATES WITH:
– Genuine smile
– Good presentation and friendliness
- Customer orientation
– Passion for service
- Professional attitude
– I like teamwork
– Leadership ability
– Autonomy and Initiative
– Professional experience in similar roles. 4 or 5 star hotels
– Flexibility of schedules
– Knowledge of Portuguese and English and preference for another foreign language (fluent in speaking). – Minimum 12th year of schooling or Professional Course adapted to the role
– Bachelor’s or Degree in Hotel Management or Tourism (preferred). – Good level of general culture and knowledge of the hotel destination
– Computer skills: Microsoft Office, Internet, Database and specific applications for the accommodation/hospitality area.

WE OFFER:
– Integration into a dynamic team, focused on excellent service
– Compensation compatible with the role
– Continuous Training Plan to enhance career development
– Access to the e-learning training platform
– Possibility of functional mobility, national and/or international
– Incentive and Benefits Plan

Leisure:
. Special rates for employees, family and friends on the various Minor Group services, nationally and internationally. Accommodation. F&B, among others;
. Additional Dismissal Day to Celebrate Birthday
. Credits awarded based on years of service to convert stays or meals at hotels, resorts and restaurants of the Minor Group, National and International

Health and wellness
. Health insurance
. Home Medical Assistance
. Curative Medicine

general
. Cafeteria with free access for employees and interns
. Free uniform and access to laundry to clean uniform
. Participation in various internal actions and social and environmental responsibility projects
. Protocols with local partners – access to discounts for employees

If you think you have the right profile for this role, submit your application to:
[email protected]

At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success.

This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector.
We're counting on you!

…

Are you passionate about hospitality and the art of welcoming?
Join the Front Office team at Tivoli Avenida Liberdade Lisboa, one of the most emblematic hotels in Lisbon and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.

We are recruiting CONCIERGE (M/F) to TIVOLI AVENIDA LIBERDADE LISBOA

ROLE AND RESPONSIBILITIES
As Concierge (M/F), you will report to the Guest Relation Manager and will be responsible for accompanying and supporting the customer from check-in to check-out, always seeking to anticipate and proactively respond to customer needs. Provide information and promote the services of the Hotel and the region in order to guarantee a service of quality and excellence, actively and decisively contributing to exceed customer expectations.

WE LOOK FOR CANDIDATES WITH:
– Genuine smile
– Good looking and sympathy
– Customer orientation
– Passion for service
– Professional attitude
– Teamwork
– Leadership ability
– Autonomy and Initiative
– Professional experience in similar roles. 4 or 5 star hotels
– Time flexibility
– Knowledge of Portuguese and English and preference for another Foreign Language (fluent in speaking).
– Minimum 12th year of schooling or Professional Course adapted to the role
– Bachelor's or Degree in Hotel or Tourism Management (preferred).
– Good level of general knowledge and knowledge of the hotel's destination
– Computer knowledge: Microsoft Office, Internet, Database and specific applications for the accommodation/hospitality.

WE OFFER:
– Integration in a dynamic team, focused on a service of excellence
– Remuneration compatible with the role
– Continuous Training Plan to enhance career development
– Access to the e-learning training platform
– Possibility of functional, national and/or international mobility
– Incentives and Benefits Plan

Leisure:
. Special rates for employees, family and friends in the various services of the Minor, National and International Group. Accommodation. F&B, among others;
. Additional Dismissal Day to Celebrate Anniversary Day
. Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants

Health and wellness:
. Health insurance
. Home Medical Assistance
. Healing Medicine

Generic:
. Dining room with free access to employees and interns
. Free uniform and access to laundry room for uniform cleaning
. Participation in various internal actions and in social and environmental responsibility projects
. Protocols with local partners – access to discounts for employees

If you think you have the right profile for this role, submit your application to:
[email protected]

At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success.

This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector.
We count on you!