2nd Receptionist (M/F) – Grande Real Santa Eulália Resort & Hotel SPA, Albufeira Fulltime

REAL HOTELS GROUP

REAL HOTELS GROUP results from the merger, in 2020, of two national hotel groups, the holders of the REAL brand and NEWPALM, IHG's Holiday Inn Express operator, becoming the largest merger in the Portuguese hotel industry in the last decade, with 16 hotels , 2,100 rooms, spread across Lisbon, Porto and Algarve.

To reinforce the Front-Office team at Grande Real Santa Eulália – Resort & Hotel Spa, in Albufeira, we are looking for:

2ND RECEPTIONIST (M/F)

MAIN RESPONSIBILITIES:

• Carry out or collaborate in the reception and reception of customers;
• Provide information about the Hotel's services and tourist attractions and places of interest located near the Unit;
• Serve and assist customers, clarifying their doubts and responding to their requests as much as possible;
• Carry out telephone customer service;
• Check-In and Check-Out of customers;
• Direct customers to the Unit's various Outlets;
• Use Opera software in different Front-Office processes;
• Daily control of operations carried out;
• Closing of the day and invoicing.

WHO ARE WE LOOKING FOR?

• Computer knowledge from a user perspective;
• Knowledge of Opera software (preferred);
• Experience in similar functions (preferred);
• Mastery of the English language (eliminatory factor);
• Sense of responsibility and teamwork;
• Ease of interpersonal relationships;
• Dynamism, Organization and Proactivity;
• Customer orientation;
• Immediate availability;
• Time availability (shifts);
• Availability to work night shifts.

WHAT WE OFFER:

• Integration of a solid and growing Hotel Group;
• Partnerships with discounts in various areas – leisure, health, sport and services
• Team Rate
• Friends & family rate
• Birthday
• Health insurance after 6 months of contract
• TUA Campaign – Bring a Friend – Financial bonus for each new employee recommended
• Semiannual Bonus in accordance with the company's current policy

_________________________________________

Send us your CV! https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=3741&company=grupoberna

________________________________________

The data will be kept for a period of one year and there will be no automated individual decisions. You may exercise your rights of access, rectification, cancellation, opposition, erasure and portability by sending a letter to Rua Quinta do Paizinho, 11, 2790-236 Carnaxide.

If you consider that Real Hotels Group has violated or may have violated your rights under applicable data protection legislation, you may file a complaint with the National Data Protection Commission.