2nd Receptionist (M/F) – Real Bellavista Hotel & Spa, Albufeira Fulltime

REAL HOTELS GROUP

We are one of the main hotel groups operating in Portugal, resulting from the merger in 2020 of the holders of the REAL and HOLIDAY INN EXPRESS brands from Intercontinental Hotels Group.
In January 2024, REAL HOTELS GROUP acquired the AMAZÓNIA HOTÉIS Group, now having 4 more units, making a total of 19 hotel units in Greater Lisbon, Porto and Algarve, and around 3,000 rooms.

To reinforce the Front-Office team at Real Bellavista Hotel & Spa, in Albufeira, we are looking for:

2ND RECEPTIONIST (M/F)

MAIN RESPONSIBILITIES:

• Carry out or collaborate in the reception and reception of customers;
• Provide information about the Hotel's services and tourist attractions and places of interest located near the Unit;
• Serve and assist customers, clarifying their doubts and responding to their requests as much as possible;
• Carry out telephone customer service;
• Check-In and Check-Out of customers;
• Direct customers to the Unit's various Outlets;
• Use Opera software in different Front-Office processes;
• Daily control of operations carried out;
• Closing of the day and invoicing.

WHO ARE WE LOOKING FOR?

• Computer knowledge from a user perspective;
• Knowledge of Opera software (preferred);
• Minimum qualifications for the role;
• Experience in similar functions (preferred);
• Mastery of the English language (eliminatory factor);
• Sense of responsibility and teamwork;
• Ease of interpersonal relationships;
• Dynamism, Organization and Proactivity;
• Customer orientation;
• Availability to work night shifts.

WHAT WE OFFER:

• Integration of a solid and growing Hotel Group;
• Partnerships with discounts in various areas – leisure, health, sport and services;
• Team Rate;
• Friends & family rate;
• Birthday;
• Health insurance after 6 months of contract;
• TUA Campaign – Bring a Friend – Financial bonus for each new employee recommended;
• Semiannual Bonus in accordance with the company's current policy;

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Send us your CV! https://career2.successfactors.eu/sfcareer/jobreqcareer?jobId=3764&company=grupoberna

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If you consider that Real Hotels Group has violated or may have violated your rights under applicable data protection legislation, you may file a complaint with the National Data Protection Commission.

Habilidades valorizadas: Portuguese and English