Hostess | Luxury Resort | Algarve (m/f) Fulltime

In this role you will perform:

• Act respecting customers’ maximum waiting times, without ever exceeding them;
• Receive customers, in accordance with the imposed standards;
• Direct guests to their respective table, ensuring the minimum possible waiting time;
• Anticipate customer needs, ensuring total satisfaction;
• Say goodbye to customers in a friendly and professional manner, thanking them for their visit and inviting them to return;
• Assist table service colleagues, if necessary.
• Organize the workplace in order to meet the service requirements of your role;
• Assess problems and predict consequences to define appropriate actions;
• Define operational priorities and sequences;
• Focus on predefined objectives;
• Exert influence in unfavorable circumstances, promote improvements, facilitate changes, and support the implementation of strategies defined by general management;
• Adjust and adapt to changes and promote continuous improvement;
• Show initiative and promote innovation as a means of improving quality and increasing efficiency;
• Work as a team, through the establishment of productive and collaborative working relationships and resolving unforeseen situations.

We hope you have:

• Concern for detail and excellence;

• Dynamism, proactivity and autonomy;

• Good communication and teamwork skills;

• Coordination and initiative;

• Concentration and memory capacity;

• Sense of responsibility, leadership and trust;

• Availability and flexibility;

• Orientation towards quality service;

• Proficiency in the English language;

• Highly cared for appearance.

Passionate about Talent