Lumen Hotel & The Lisbon Light Show
Your hotel in the center of Lisbon
Profile, Tasks and details:
*Proactivity, dynamism with multi-tasking ability and good time management, as well as a high sense of customer orientation in a differentiated and personalized service in an innovative concept
*Time flexibility, availability for the role, honesty, integrity and a high sense of responsibility, as well as strong team spirit
*Computer knowledge from the user's perspective, PMS (Protel Operating System or similar), Extranets, servers and interfaces
*High knowledge of Portuguese, English and Spanish, as well as knowledge of other languages such as French, Italian and German.
*Ability to ensure compliance with company operating standards, as well as defined SOPs/KPYs
*Proven experience in 4/5 star Hotels
*Preparation and execution of all services inherent to the Reception and related sections, such as individual and group check-ins/outs, telephone service, Concierge services, invoicing, reception, scheduling of internal and external reservations
Offered:
*Salary compatible with the role and experience demonstrated
*Continuity project with career prospects
*Exceptional working conditions
*Performance awards
Habilidades valorizadas: communication, dynamic, proactive, teamwork
Tasks: • Integrate the Operations Assistance team (Events, Individual Reservations, Communication with customers on social networks, software management...
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