Head of Reception – Grândola/Comporta/Troia Temporary job

TIMING, a Temporary Employment and Human Resources Management Company, with offices from North to South of Portugal, is recruiting:

Head of Reception (M/F)

Responsibilities:

– Ensure excellence in customer service;
– Deal with complaints and suggestions;
– Supervise the reservation and check-in/check-out process;
– Manage invoices and payments;
– Management of team performance;
– Promote the sale of additional services;
– Achieve sales and customer satisfaction goals;
– Implement service standards and procedures;
– Supervise the daily operation of the front office;
– Responsibility for recruiting, training and managing the team.

Requirements:

– Have higher education in the area of Tourism/Hospitality;
– At least 3 years of experience in similar functions;
– Solid skills in using office and internet software;
– Fluency in English;
– Focus on effectiveness and obtaining results, strong commercial and numerical skills;
– Excellent communication skills;
– Careful presentation;
– Mentality oriented towards the guest experience;
– Advanced planning skills;
– Organization and leadership;
– Availability for rotating and shift schedules.

If you believe that you meet the requirements mentioned above, send your CV to: [email protected], or go to our office to make your application.

TIMING Setúbal
Avenida Luisa Todi nº 130 2900-121 Setúbal
911548553

Visit us at www.timing.pt

Your time is now!

Habilidades valorizadas: English